Returns & Refunds

We understand that sometimes projects don’t go exactly to plan.

If you have leftover insulation, you may return it to Rapid Insulation, provided the following conditions are met:

✅ Change of Mind?

We accept returns on leftover insulation as long as: It’s within 30 days of your order

The product is unused, undamaged, and in its original packaging You’ve received written approval from our team

Simply email us at 📧 office@rapidinsulation.com.au to get started.

🚚 How to Return

To organise a return or discuss your options, please contact our team at

📞 +61 458 949 915 📧 office@rapidinsulation.com.au and we will advise the next steps.

Need help with collection? We can arrange a courier — the cost will be deducted from your refund.

Not sure how much insulation you’ll need? We’re happy to help—reach out before ordering, and we’ll guide you through the process.

Still unsure or have questions?

Reach out anytime — we’re happy to help.

📞 +61 458 949 915

📧 office@rapidinsulation.com.au